“What opportunities?”: Understanding Committed Frontline Healthcare Workers’ Perceptions of Career Advancement Opportunities

How do frontline workers, specifically certified nursing assistants, medical assistants, and patient service representatives, perceive their opportunities for advancement in healthcare?

Find out what we’ve learned through a year-long study with Chicagoland Healthcare Workforce Collaborative employer partners, led by Ellen Frank-Miller, PhD., founder and CEO of the Workforce & Organizational Research Center (WORC).